Subject: Ticket Assigned - Conversation with luminita
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 15:50:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with luminita luminita                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  luminita Bot:  Hi Luminita ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9665550974 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501572526            07:38 PM, 31st May                   mayar                   Hi Luminita ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:39 PM, 31st May                     luminita                    Hi           07:40 PM, 31st May                     luminita                    I made an order yesterday and it still shows processing           07:40 PM, 31st May                     luminita                    What does this mean?           07:41 PM, 31st May                   mayar                   your order 9665550974 is ready to be picked up           07:43 PM, 31st May                   mayar                   Is there anything else i can help you with?            07:43 PM, 31st May                     luminita                    How long till i can pick it up from the store?           07:45 PM, 31st May                   mayar                   14 days           07:46 PM, 31st May                   mayar                   Is there anything else i can help you with?           07:46 PM, 31st May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:50 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2650331