Subject: Ticket Assigned - Conversation with mildred vasquez
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 14:17:02 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mildred vasquez mildred vasquez                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mildred vasquez Bot:  Hi Mildred Vasquez ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payme
 nt method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569252209            06:08 PM, 31st May                   mayar                   Hi Mildred Vasquez  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:08 PM, 31st May                     mildred vasquez                    Hi. They took the wrong item already but I did  not get a refund yet in m
 y account           06:09 PM, 31st May                   mayar                   Kindly send your order number           06:10 PM, 31st May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:12 PM, 31st May                   mayar                   Hi Mildred Vasquez, I have not received a response from you still, please confirm if we are still connected?           06:14 PM, 31st May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:16 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2649801