Subject: Ticket Assigned - Conversation with ahmed mohammad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 13:28:40 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed mohammad ahmed mohammad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmed mohammad Bot:  Hi Ahmed Mohammad ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  966590960039            05:15 PM, 31st May                     ahmed mohammad                    sure           05:15 PM, 31st May                   mayar                   Hi Ahmed Mohammad  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:15 PM, 31st May                     ahmed mohammad                    Asaamwalakum           05:16 PM, 31st May                     ahmed mohammad                    I have an order and I guess it is delivered broken           05:16 PM, 31st May                   mayar                   Kindly share the photo of the product           05:17 PM, 31st May                     ahmed mohammad                    ok if i will go back will this chat end ?           05:18 PM, 31st May                     ahmed mohammad                    ??           05:18 PM, 31st May                   mayar                   We will wait for you           05:19 PM, 31st May                     ahmed mohammad                    ok           05:19 PM, 31st May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:23 PM, 31st May                   mayar                   Hi Ahmed Mohammad, I have not received a response from you still, please confirm if we are still connected?           05:26 PM, 31st May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:28 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2649500