Subject: Ticket Assigned - Conversation with nesma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 12:19:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nesma nesma                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nesma Bot:  Hi Nesma ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6311944088 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544070816            04:08 PM, 31st May                   mayar                   Hi Nesma ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:08 PM, 31st May                     nesma                    ok           04:09 PM, 31st May                     nesma                    hey           04:11 PM, 31st May                   mayar                   It takes 3-5 days to be delivered at the store           04:12 PM, 31st May                   mayar                   Our team will contact you once it is ready           04:12 PM, 31st May                   mayar                   Is there anything else i can help you with?            04:12 PM, 31st May                     nesma                    can u plz tell me where it is ?           04:13 PM, 31st May                     nesma                    i mean currently whats the status its showing on the app its already ready for collection           04:14 PM, 31st May                   mayar                   It did not reach the store yet           04:14 PM, 31st May                   mayar                   Ready to be shipped           04:14 PM, 31st May                     nesma                    ok thx ..will it be there tomorrow?           04:14 PM, 31st May                     nesma                    ??           04:15 PM, 31st May                   mayar                   we wiil contact our team to deliver it asap           04:18 PM, 31st May                   mayar                   Is there anything else i can help you with?            04:18 PM, 31st May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:19 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2649029