Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 10:24:30 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="ltr">
<div dir="ltr">Hello ,<div><br></div>
<div>please find the following, this is what is mentioned in the bank SOA for this transaction.</div>
<div><br></div>
<div><table class="gmail-tabledetail3stmt" id="gmail-MAINTable3" style="color:rgb(93,94,94);font-family:daxmedium;font-size:12px"><tbody>
<tr><td style="padding:2px 10px;font-family:daxmedium">2905 Landmark Centr KW KWSQ:114940002752</td></tr>
<tr id="gmail-TR3" class="gmail-drop-down"><td style="padding:2px 10px;font-family:daxmedium">Landmark Central Marke 0</td></tr>
<tr id="gmail-TR3" class="gmail-drop-down"><td style="padding:2px 10px;font-family:daxmedium">E0268301 KW KW<br><br>Thanks<br><br>
</td></tr>
</tbody></table></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, May 31, 2021 at 12:14 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div>Hi yehia,<br>
</div>
<div dir="ltr">
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share bank transaction id for this deduction with us.</div>
<div><br></div>
<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
</div>
<div dir="ltr"><div><br></div></div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2642991