Subject: Ticket Assigned - Conversation with umika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 15:46:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with umika umika                    Bot:  Hi again! Bot:  Please enter your name Customer:  umika Bot:  Hi Umika ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9664910648 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:42 PM, 30th May                   mayar                   Hi Umika,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:42 PM, 30th May                     umika                    Hello           07:42 PM, 30th May                     umika                    I had placed an order on 28th may           07:42 PM, 30th May                     umika                    And there’s no update regarding it           07:42 PM, 30th May                     umika                    It was click and collect           07:42 PM, 30th May                     umika                    Order number 9664910648           07:42 PM, 30th May                   mayar                   It takes 2-3 days to be delivered at the store           07:44 PM, 30th May                     umika                    Alright           07:45 PM, 30th May                   mayar                   Our team will contact you once it is ready           07:45 PM, 30th May                     umika                    I’ll wait for another day I guess           07:45 PM, 30th May                     umika                    Cool           07:45 PM, 30th May                   mayar                   Is there anything else i can help you with?            07:45 PM, 30th May                     umika                    Thanks           07:45 PM, 30th May                     umika                    Nope           07:45 PM, 30th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:45 PM, 30th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2645074