Subject: Ticket Assigned - Conversation with i want to cancel all my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 14:17:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i want to cancel all my order i want to cancel all my order                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i want to cancel all my order Bot:  Hi I Want To Cancel All My Order ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  63130822408 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6313082408 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent
 ? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  059075305            06:09 PM, 30th May                     i want to cancel all my order                    I want to canceled all my orders           06:10 PM, 30th May                   Fatma                   Hi, Good Afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           06:10 PM, 30th May                     i want to cancel all my order                    I wanted to canceled all my order i check all canceled but it can be canceled all. I want to cancel coz i want re order           06:11 PM, 30th May                   Fatma                    We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from
  the courier agent, we request you to inform him to cancel the delivery.    Once the order will return back to warehouse we will process the refund for the same as soon as possible.            06:14 PM, 30th May                   Fatma                   Is there anything else i can help you with?           06:14 PM, 30th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:17 PM, 30th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2644593