Subject: Ticket Assigned - Conversation with dalia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 08:52:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dalia dalia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  dalia Bot:  Hi Dalia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  052921000258 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553330387            12:39 PM, 30th May                   mayar                   Hi Dalia,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:39 PM, 30th May                   mayar                   Kindly send your order number           12:41 PM, 30th May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:41 PM, 30th May                     dalia                    052921000258           12:42 PM, 30th May                   mayar                   Kindly send your order number           12:43 PM, 30th May                     dalia                    052921000258           12:43 PM, 30th May                     dalia                    This is tge order number!           12:43 PM, 30th May                     dalia                    I sent 3 times           12:43 PM, 30th May                   mayar                   It not the right one           12:45 PM, 30th May                     dalia                    ?           12:46 PM, 30th May                   mayar                   The order numbers start with 9           12:46 PM, 30th May                     dalia                    9664835952           12:46 PM, 30th May                     dalia                    Try this           12:46 PM, 30th May                   mayar                   Could you please allow me 2 minutes to check your order details?           12:48 PM, 30th May                     dalia                    Ok           12:48 PM, 30th May                   mayar                   Your order is out for delivery our team will contact you on this number +971553330387           12:49 PM, 30th May                   mayar                   Is there anything else i can help you with?            12:49 PM, 30th May                     dalia                    No thanks           12:50 PM, 30th May                     dalia                    Have a good day           12:50 PM, 30th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:52 PM, 30th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2642803