Subject: New Reply Received - Fwd: Broken shoes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 May 2021 13:49:34 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Fwd: Broken shoes  Ticket comment <div dir="ltr">Dear All, <div><br></div>
<div>I still have 2 pending deliveries from Centerpoint, since 4 days I keep on receiving an automated call saying that the delivery guy cannot contact me that is why it is failed delivery, your delivery guys are fucking lazy! no one is calling me to confirm my address and location. i received one message from WhatsApp asking for my location and then after that no more. they will declare it was a failed delivery while they didn't try to deliver it at all. these fuckers are lazy and they are ruining your company image. you should do something about this. the last number that contacted me is 050 582 2715. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 27 May 2021 at 08:54, Cedric Mallari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dears, <div>Any update on my above request please?</div>
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<div>Also i would like to follow my order  <span style='color:rgb(31,33,35);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>#6309749397 the delivery person always message me saying they cannot find my address and i send it to them maybe 100x but they are not coming. my parcel is with them for several days already and they are always finding reason not to deliver it! </span>
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<div dir="ltr" class="gmail_attr">On Mon, 24 May 2021 at 15:30, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi CEDRIC,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team<br>
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<br><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">Best Regards,<div>Cedric Mallari</div>
<div>Cel No.: +966 55 715 03 79</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">Best Regards,<div>Cedric Mallari</div>
<div>Cel No.: +966 55 715 03 79</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2613678