Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 28 May 2021 14:22:19 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Dear Team </div>
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<div dir="auto">Awaiting for your feedback please </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 27 May 2021 at 10:00 AM hari's &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Please note my friend also placed an order a few minutes before, he also faced the same problem.<div>Order # 9664577664, that max can't complete the order like this !!!</div>
<div>If you are unable to take orders, why are you listing items like this. <br>
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<div>As per your email i placed a new order now under order # 9664577710, but again it got cancelled</div>
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<div>Why is Max doing this to customers, i need to escalate this case. </div>
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<div>You should not do like to customers </div>
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<div>We need a solution from your end for my order as well as my friend's order.</div>
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<div dir="ltr" class="gmail_attr">On Thu, May 27, 2021 at 9:31 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Hari,</div>
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<div dir="ltr">Thank you for getting in touch with us.</div>
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<div dir="ltr">Please ignore the above email.</div>
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<div dir="ltr">We are sorry for the inconvenience caused to you,</div>
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<div dir="ltr">We have captured your payment and we would request to you a please place a fresh order again.</div>
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<div dir="ltr">We will initiate your refund asap.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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<br><div><br></div>-- <br><div dir="ltr">Best Regards,<br>Hari</div>
</blockquote>-- <br><div dir="ltr" class="gmail_signature">Sent from my Iphone</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2629712