Subject: Ticket Assigned - Conversation with crisel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 May 2021 09:07:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with crisel crisel                    Bot:  Hi again! Bot:  Please enter your name Customer:  crisel Bot:  Hi Crisel ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9664323493 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:00 PM, 28th May                     crisel                    Hello           01:00 PM, 28th May                     crisel                    Please advise at what time the order will be delivered           01:01 PM, 28th May                   mayar                   Hi Crisel,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:01 PM, 28th May                   mayar                   Could you please allow me 2 minutes to check your order details?           01:02 PM, 28th May                   mayar                   It takes 2-3 days to be delivered           01:04 PM, 28th May                   mayar                   Our team will contact you once it is ready           01:04 PM, 28th May                   mayar                   Is there anything else i can help you with?            01:04 PM, 28th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:07 PM, 28th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2634631