Subject: Ticket Assigned - Conversation with dane
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 14:26:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dane dane                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  dane Bot:  Hi Dane ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8264408913 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96566175849            06:13 PM, 27th May                     dane                    Okay           06:13 PM, 27th May                   mayar                   Hi Dane,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:13 PM, 27th May                     dane                    Hi mayar           06:13 PM, 27th May                     dane                    I would like to change my chicco next 2 me           06:14 PM, 27th May                     dane                    Magic slide is already available online           06:14 PM, 27th May                     dane                    Yesterday it was not there. Can I change it?           06:14 PM, 27th May                     dane                    Hello           06:15 PM, 27th May                     dane                    Anybody there??           06:17 PM, 27th May                   mayar                   For sorry it can not be changed           06:17 PM, 27th May                   mayar                   Kindly place a new order           06:17 PM, 27th May                   mayar                   Is there anything else i can help you with?            06:17 PM, 27th May                     dane                    Can I return it instead?           06:17 PM, 27th May                   mayar                   Yes , it can be returned           06:21 PM, 27th May                   mayar                   Is there anything else i can help you with?            06:21 PM, 27th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:25 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2632238