Subject: Ticket Assigned - Conversation with ahamed jaseem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 13:36:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahamed jaseem ahamed jaseem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahamed jaseem Bot:  Hi Ahamed Jaseem ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9664389694 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553558284            05:28 PM, 27th May                   mayar                   Hi Ahamed  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:28 PM, 27th May                     ahamed jaseem                    Hello           05:28 PM, 27th May                     ahamed jaseem                    9664389694           05:29 PM, 27th May                     ahamed jaseem                    Check order no           05:29 PM, 27th May                     ahamed jaseem                    Yesterday ordered           05:29 PM, 27th May                   mayar                   It takes 2-3 days to be delivered at the store           05:29 PM, 27th May                     ahamed jaseem                    1 to 2 days they mentioned for delivery           05:29 PM, 27th May                   mayar                   Our team will contact you once it isready           05:29 PM, 27th May                     ahamed jaseem                    I need prpduct today           05:30 PM, 27th May                   mayar                   We will contact our team to deliver it asap           05:30 PM, 27th May                   mayar                   Is there anything else i can help you with?            05:30 PM, 27th May                     ahamed jaseem                    Will get today           05:30 PM, 27th May                     ahamed jaseem                    Am not satisfied with ur reply           05:31 PM, 27th May                   mayar                   Normally, it takes 2-3 days           05:32 PM, 27th May                   mayar                   we will try to deliver it asap           05:32 PM, 27th May                     ahamed jaseem                    But it mentioned ith system 1- 2 working day           05:32 PM, 27th May                     ahamed jaseem                    Please advise the refund amount           05:33 PM, 27th May                   mayar                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.           05:34 PM, 27th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:35 PM, 27th May                     ahamed jaseem                    Good           05:36 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2631998