Subject: Ticket Assigned - Conversation with riza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 13:28:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with riza riza                    Bot:  Hi again! Bot:  Please enter your name Customer:  riza Bot:  Hi Riza ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addition
 al 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96590002185            05:22 PM, 27th May                   mayar                   Hi Riza,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:23 PM, 27th May                   mayar                   Kindly send your order number           05:25 PM, 27th May                   mayar                   Hi, I'm not getting a respo
 nse from you. Are we still connected?           05:25 PM, 27th May                   mayar                   Hi Riza, I have not received a response from you still, please confirm if we are still connected?           05:26 PM, 27th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:28 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2631958