Subject: Ticket Assigned - Conversation with kajal patel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 10:56:41 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kajal patel kajal patel                    Customer:  Ok thanks Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Kajal Patel ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9664192911 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:51 PM, 27th May                     kajal patel                    I orde
 red on 25th may for pick up           02:51 PM, 27th May                   mayar                   Hi Kajal ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:52 PM, 27th May                     kajal patel                    I want argent deleivery           02:52 PM, 27th May                     kajal patel                    Can you tell me status. Please           02:52 PM, 27th May                     kajal patel                    I want to know when can I pick up my order           02:52 PM, 27th May                   mayar                   We will do our best to deliver it asap we will contact our team to deliver it asap Is there anything else i can help you with?           02:52 PM, 27th May                     kajal patel                    Last I came to know that it was shipped from ur warehouse           02:53 PM, 27th May                     kajal patel                    Is that true           02:53 PM, 27th May  
                  mayar                   we will contact our team then we will contact you           02:53 PM, 27th May                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           02:53 PM, 27th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:56 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2631174