Subject: Ticket Assigned - Conversation with muhammad shijas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 10:47:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad shijas muhammad shijas                    Bot:  Hi again! Bot:  Please enter your name Customer:  muhammad shijas Bot:  Hi Muhammad Shijas ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9660135608 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:43 PM, 27th May                   mayar                   Hi Muhammad ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:43 PM, 27th May                     muhammad shijas                    Hi           02:43 PM, 27th May                     muhammad shijas                    I returned an order           02:43 PM, 27th May                     muhammad shijas                    But I haven’t received the refund yet           02:44 PM, 27th May                   mayar                   We would like to inform you that your product took 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           02:46 PM, 27th May                   mayar                   Is there anything else i can help you with?            02:46 PM, 27th May                     muhammad shijas                    Ok           02:46 PM, 27th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:47 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2631132