Subject: Ticket Assigned - Conversation with amir ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 May 2021 15:47:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amir ali amir ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amir ali Bot:  Hi Amir Ali ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6310831614 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966556930381            07:35 PM, 26th May                   mayar                   Hi Amir ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:36 PM, 26th May                     amir ali                    I have place my order 23 may but till not received yesterday I was visited destination store where I have been selected to pick up my order but still not prepared           07:37 PM, 26th May                     amir ali                    Why it's taking more time while I select store not delivere to my home!           07:38 PM, 26th May                   mayar                   It takes 3-5 days to be delivered our team will contact you once  it is ready           07:44 PM, 26th May                   mayar                   Is there anything else i can help you with?            07:45 PM, 26th May                     amir ali                    Almost 4, days spent I need my order ASAP           07:46 PM, 26th May                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           07:47 PM, 26th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:47 PM, 26th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2628113