Subject: Ticket Assigned - Conversation with liya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 May 2021 10:39:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with liya liya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  liya Bot:  Hi Liya ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9664365356 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  558552540            02:35 PM, 26th May                   mayar      
              Hi Liya,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:35 PM, 26th May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:36 PM, 26th May                   mayar                   Hi Liya, I have not received a response from you still, please confirm if we are still connected?           02:37 PM, 26th May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:38 PM, 26th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2626555