Subject: New Reply Received - Re:
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 26 May 2021 10:01:18 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Re:   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/w7GhJSw155NuQilAFVmMig~~/AALN9wA~/RgRij0_nPVcDc3BjQgpgp2ccrmD9tHwWUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All, <br>
<br>
Please provide us with the reference number to assist you with your inquiry.<br>
<br>
Best regards, 
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<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/5/2021 12:04 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2496348] - Re:<br>
 
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<div dir="ltr">Any updates?</div>
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<blockquote class="freshdesk_quote">On Mon, 24 May at 9:27 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl"><span class="separator"> مرحبا زينه،<br>
<br>
شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.<br>
<br>
نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br>
<br>
نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.<br>
<br>
نحن نقدر صبرك.<br>
<br>
أصدقائك ،<br>
فريق الدعم</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/zUWximEsSaaAdLvy4MoMcg~~/AALN9wA~/RgRij0_nPlcDc3BjQgpgp2ccrmD9tHwWUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2496348