Subject: Ticket Assigned - Conversation with ghazala khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 13:21:09 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ghazala khan ghazala khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ghazala khan Bot:  Hi Ghazala Khan ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504623639            05:07 PM, 25th May                   mayar                   Hi Ghazala,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:07 PM, 25th May                     ghazala khan                    Hi           05:08 PM, 25th May                     ghazala khan                    I purchased a purse bt its damaged           05:08 PM, 25th May                     ghazala khan                    Want to return it           05:08 PM, 25th May                     ghazala khan                    9663933260 is my order number           05:09 PM, 25th May                     ghazala khan                    Plz refund in cash           05:09 PM, 25th May                     ghazala khan                    I paid cod           05:12 PM, 25th May                     ghazala khan                             05:13 PM, 25th May                   mayar                   Could you please allow me 2 minutes to check your order details?           05:14 PM, 25th May                     ghazala khan                             05:14 PM, 25th May                   mayar                   WE have created a return request for you           05:18 PM, 25th May                   mayar                   Our team will contact you in 3-5 days           05:18 PM, 25th May                   mayar                   Is there anything else i can help you with?            05:18 PM, 25th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:20 PM, 25th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2622673