Subject: Ticket Assigned - Conversation with sheyda
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 12:59:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sheyda sheyda                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sheyda Bot:  Hi Sheyda ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9663565796 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507116090            04:48 PM, 25th May                   mayar                   Hi Sheyda,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:49 PM, 25th May                     sheyda                    hi           04:49 PM, 25th May                     sheyda                    i didn’t recieve my order           04:50 PM, 25th May                     sheyda                    9663565796           04:50 PM, 25th May                     sheyda                    they deliveried to where?           04:50 PM, 25th May                   mayar                   Could you please allow me 2 minutes to check your order details?           04:51 PM, 25th May                   mayar                   We have checked and we would like to inform you that our courier team contacted on (+971507116090) and delivered the order on (  5/25/21 ).   We request you to please check with your security, family members and neighbours regarding your order.            04:52 PM, 25th May                   mayar                   Is there anything else i can help you with?            04:53 PM, 25th May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:55 PM, 25th May                   mayar                   Hi Sheyda, I have not received a response from you still, please confirm if we are still connected?           04:57 PM, 25th May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:59 PM, 25th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2622557