Subject: Ticket Assigned - Conversation with asim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 May 2021 12:18:55 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asim asim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asim Bot:  Hi Asim ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9663349007 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971562074779            04:07 PM, 24th May                   mayar                   Hi Asim ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:07 PM, 24th May                     asim                    9663349007           04:08 PM, 24th May                     asim                    This is my order           04:08 PM, 24th May                     asim                    I can't track my order over the mobile app           04:08 PM, 24th May                     asim                    When i can collect           04:08 PM, 24th May                     asim                    Please tell me           04:08 PM, 24th May                   mayar                   It takes 2-3 working days to be delivered at the store           04:10 PM, 24th May                   mayar                   Our team will contact you once it is ready           04:10 PM, 24th May                   mayar                   Is there anything else i can help you with?            04:10 PM, 24th May                     asim                    Ok  today is 2nd day           04:11 PM, 24th May                     asim                    I have to wait for 1 more day           04:11 PM, 24th May                   mayar                   yes, please           04:15 PM, 24th May                   mayar                   Is there anything else i can help you with?            04:15 PM, 24th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:18 PM, 24th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2618105