Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 May 2021 09:43:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund saba usman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  saba usman Bot:  Hi Saba Usman ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558723923            01:29 PM, 24th May                   mayar                   Hi Saba ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:29 PM, 24th May                     saba usman                             01:30 PM, 24th May                     saba usman                    I orders  this one           01:30 PM, 24th May                     saba usman                    But you send me another one           01:30 PM, 24th May                     saba usman                    Can you check           01:31 PM, 24th May                     saba usman                    Hello           01:32 PM, 24th May                   mayar                   Kindly send your order number           01:33 PM, 24th May                     saba usman                    LM9663317966           01:34 PM, 24th May                     saba usman                             01:36 PM, 24th May                     saba usman                    This one is different  in 2 sizes           01:37 PM, 24th May                   mayar                   Thank you for sharing the correct contact number with me           01:39 PM, 24th May                   mayar                   In the meantime, an exchange is not available at www.maxfashion.com. You can return online purchases through the below three channels:  - You can let us know the name of the items and the order number, we will arrange for a return.  · You can also book the return online. You can log into your account and go to Order History. Click on  "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  · Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.  Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           01:40 PM, 24th May                   mayar                   Is there any thing else i can help you with?           01:40 PM, 24th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:42 PM, 24th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2617287