Subject: Ticket Assigned - Conversation with vinish
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 14:29:34 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vinish vinish                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vinish Bot:  Hi Vinish ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502538360            06:17 PM, 23rd May                     vinish                    we need replace the return items 1 size  less... lee cooper jeabs 30 size and shirt size 14           06:18 PM, 23rd May                     vinish                    we need to return not fr refund replace it with 1 size less           06:19 PM, 23rd May                     vinish                    any possibility           06:19 PM, 23rd May                   mayar                   Hi Vinish,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:23 PM, 23rd May                     vinish                    sustainable lee cooper embellished cropped jeabs withbutton closure blue... we need size 30           06:23 PM, 23rd May                     vinish                    animal printed collared shirt with cao sleeves color white we need size 14           06:24 PM, 23rd May                     vinish                    i have said my request           06:24 PM, 23rd May                     vinish                    will somebody call me now           06:24 PM, 23rd May                     vinish                    we need to return our size as its loose... so jeans said above one 30 waist and the shirt size 14           06:26 PM, 23rd May                   mayar                   For sorry we do not have exchange policy           06:26 PM, 23rd May                   mayar                   The items can only be returned           06:26 PM, 23rd May                   mayar                   Is there anything else i can help you with?            06:27 PM, 23rd May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:29 PM, 23rd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2614195