Subject: Ticket Assigned - Conversation with kristhia mae gonzales
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 13:25:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kristhia mae gonzales kristhia mae gonzales                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  kristhia mae gonzales Bot:  Hi Kristhia Mae Gonzales ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568263192            05:10 PM, 23rd May                   mayar                   Hi Kristhia ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:11 PM, 23rd May                     kristhia mae gonzales                    Can i           05:11 PM, 23rd May                     kristhia mae gonzales                             05:13 PM, 23rd May                     kristhia mae gonzales                    Still there?           05:15 PM, 23rd May                     kristhia mae gonzales                             05:17 PM, 23rd May                     kristhia mae gonzales                             05:18 PM, 23rd May                   mayar                   We always do quality check on our product to check if the product is in perfect condition to provide it to customer. This particular product is not in salable condition and that is why it shows out of stock while checking out. ​ Please accept our apology as ​you were not able to purchase this item ​even when you received a notification that this item is in stock. ​           05:22 PM, 23rd May                   mayar                   Is there anything else i can help you with?            05:24 PM, 23rd May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:25 PM, 23rd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2613883