Subject: Ticket Assigned - Conversation with tarinder kaur
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 11:38:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tarinder kaur tarinder kaur                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tarinder kaur Bot:  Hi Tarinder Kaur ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588256614            03:31 PM, 23rd May                     tarinder kaur                    Ok           03:31 PM, 23rd May                   mayar                   Hi Tarinder,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:31 PM, 23rd May                     tarinder kaur                    Hi Mayar I got some lingerie yesterday from madina mall by mistake i have picked wrong size will I be able to return and pick correct size ??           03:32 PM, 23rd May                   mayar                   Did yo place an online order ?           03:33 PM, 23rd May                     tarinder kaur                    No i picked it myself from mall           03:34 PM, 23rd May                   mayar                   Kindly go to Al Madina mall to return or exchange it           03:35 PM, 23rd May                   mayar                   Is there anything else i can help you with?            03:35 PM, 23rd May                     tarinder kaur                    Lingerie can be exchanged??           03:35 PM, 23rd May                     tarinder kaur                    Need confirmation on that           03:36 PM, 23rd May                   mayar                   Yes , it can be           03:37 PM, 23rd May                   mayar                   Is there anything else i can help you with?           03:37 PM, 23rd May                     tarinder kaur                    Ok thanks           03:37 PM, 23rd May                     tarinder kaur                    No thanks           03:37 PM, 23rd May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:38 PM, 23rd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2613351