Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 10:06:10 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9663422617 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506978027            01:57 PM, 23rd May                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:59 PM, 23rd May                     hello                    Hello           01:59 PM, 23rd May                     hello                    I would like to know about the order status           02:00 PM, 23rd May                     hello                    It shows as "placed" .. earlier the same item has been cancelled twice           02:01 PM, 23rd May                     hello                    9663422617           02:02 PM, 23rd May                   mayar                   It takes time to be confirmed           02:02 PM, 23rd May                   mayar                   you will get a sms  once it confirmed           02:03 PM, 23rd May                   mayar                   Is there anything else i can help you with?            02:03 PM, 23rd May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:05 PM, 23rd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2612867