Subject: Ticket Assigned - Conversation with yomna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 May 2021 12:21:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yomna yomna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yomna Bot:  Hi Yomna ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9663155997 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544258541            04:07 PM, 22nd May                     yomna                    Thanks           04:07 PM, 22nd May                   mayar                   Hi Yomna ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:07 PM, 22nd May                     yomna                    Hi Mayar how r u doing           04:08 PM, 22nd May                     yomna                    Mayar i would appreciate ur assistance           04:09 PM, 22nd May                     yomna                    Im asking aboy my order           04:10 PM, 22nd May                     yomna                    If its possible to expedite my order i need it before 25th this month           04:11 PM, 22nd May                     yomna                    As im travelling           04:11 PM, 22nd May                     yomna                    Hey           04:12 PM, 22nd May                   mayar                   It takes 2-3 days to be delivered           04:13 PM, 22nd May                   mayar                   We will contact our team to deliver it asap\           04:14 PM, 22nd May                   mayar                   Is there anything else i can help you with?            04:14 PM, 22nd May                     yomna                    Yeah plzzzz contact them to deliver it at the earliest           04:15 PM, 22nd May                     yomna                    Its a gift for my sister for her wedding           04:15 PM, 22nd May                     yomna                    Ok           04:18 PM, 22nd May                   mayar                   Is there anything else i can help you with?            04:20 PM, 22nd May                     yomna                    Thank you           04:21 PM, 22nd May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:21 PM, 22nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2609240