Subject: Ticket Assigned - Conversation with abdeljawad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 May 2021 11:12:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdeljawad abdeljawad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdeljawad Bot:  Hi Abdeljawad ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:03 PM, 22nd May                   mayar                   Hi Abdeljawad ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:03 PM, 22nd May                     abdeljawad                    Hi           03:03 PM, 22nd May                     abdeljawad                    I requested to order return 3 days back           03:04 PM, 22nd May                     abdeljawad                    But till now no one came to collect it           03:04 PM, 22nd May                   mayar                   It takes 3-5 days to collect the returned items           03:05 PM, 22nd May                   mayar                   Our team will contact you .Kindly wait a call from there end           03:07 PM, 22nd May                   mayar                   Is there anything else i can help you with?            03:07 PM, 22nd May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:12 PM, 22nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2608860