Subject: New Reply Received - شيك على الفوتشر الي يريد يستخدمه
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 May 2021 06:20:23 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  شيك على الفوتشر الي يريد يستخدمه  Ticket comment <div><br></div>
<div dir="auto"> Sorry i was busy and didn?t check my emails. So apologies for late reply. </div>
<div dir="auto">So i used my shukrans for an order which i later cancelled and I didn?t receive the shukrans back .</div>
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<div dir="auto">Order number 7455305439 <div dir="auto"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMDU5Nzk3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.v7k6duO3ogdE48ccJ0dmq-KKxjrRw9ENJicZeEjBLrU" style="max-width: 100%"></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 14 May 2021 at 3:20 PM Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left-width: 1px; border-left-style: solid; padding-left: 1ex; border-left-color: rgb(204, 204, 204)"><div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>
	<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>Dear Customer,</div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>This email concerns your Customer Service case # 2549983</div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>Looking forward to your response.</div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>
<span style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>-</span>??</div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>Mayar nasser mahmoud : </div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'><div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>Hi Syeda,<br>
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<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'><br></div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'><br></div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>We sincerely apologize for any inconvenience caused however, we request you to please tell us from where did you get this code?</div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'><br></div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>Kindly share with us a screenshot.</div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'><br></div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>We are looking forward to hear from you soon. Thank you for your help!
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<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'><br></div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>Your Friends,</div>
<div dir="ltr" style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>The Support Team</div>
</div>
</div></div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'><br></div>
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<span style="font-size: 0px; font-family: fdtktid; min-height: 0px; height: 0px; max-height: 0px; line-height: 0px; color: rgb(255, 255, 255)">2549983:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2549983