Subject: Ticket Assigned - Conversation with waseem ahmad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 16:36:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with waseem ahmad waseem ahmad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  waseem ahmad Bot:  Hi Waseem Ahmad ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  506218226            08:27 PM, 14th May                   mayar                   Hi Waseem,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:28 PM, 14th May                     waseem ahmad                    Thanks           08:28 PM, 14th May                     waseem ahmad                    Yeah           08:28 PM, 14th May                   mayar                   Kindly send your order number           08:29 PM, 14th May                     waseem ahmad                    6306575706           08:31 PM, 14th May                     waseem ahmad                    I requested return           08:31 PM, 14th May                     waseem ahmad                    People come take           08:31 PM, 14th May                     waseem ahmad                    I don't have message return completed           08:32 PM, 14th May                     waseem ahmad                    /startOver           08:33 PM, 14th May                   mayar                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           08:33 PM, 14th May                   mayar                   Is there anything else i can help you with?            08:33 PM, 14th May                     waseem ahmad                    6306575706           08:34 PM, 14th May                   mayar                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           08:34 PM, 14th May                   mayar                   Is there anything else i can help you with?           08:35 PM, 14th May                     waseem ahmad                    Nothing thank you           08:35 PM, 14th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:36 PM, 14th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2579765