Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 15:07:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:56 PM, 14th May                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:57 PM, 14th May                     hi                    I make a return some items due to size issues           06:58 PM, 14th May                     hi                    That of 202 sat but I got the refund money 172 sar           06:59 PM, 14th May                     hi                    Why they didn’t refund my full amount           06:59 PM, 14th May                     hi                    Why they cut 30 sar for what reason           07:00 PM, 14th May                     hi                    My order number  6305335150           07:01 PM, 14th May                     hi                    Hi           07:01 PM, 14th May                     hi                    R u der           07:01 PM, 14th May                   mayar                   Could you please allow me 2 minutes to check your order details?           07:03 PM, 14th May                   mayar                   We sincerely apologize for any inconvenience caused to you.  We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.           07:05 PM, 14th May                   mayar                   Is there anything else i can help you with?            07:05 PM, 14th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:06 PM, 14th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2579615