Subject: Ticket Assigned - Conversation with alhassan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 14:07:34 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alhassan alhassan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  alhassan Bot:  Hi Alhassan ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096565553210            05:56 PM, 14th May                   mayar                   Hi Alhassan,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:57 PM, 14th May                     alhassan                    Good afternoon           05:57 PM, 14th May                     alhassan                    I want to ask about Salmiya centrepoint working hours for today?           05:58 PM, 14th May                     alhassan                    ?           06:00 PM, 14th May                   mayar                   which city           06:02 PM, 14th May                   mayar                   ?           06:02 PM, 14th May                   mayar                   From 7:30am till 5:30pm           06:04 PM, 14th May                   mayar                   Is there anything else i can help you with?            06:04 PM, 14th May                     alhassan                    Kuwait           06:05 PM, 14th May                     alhassan                    Salmiya branch           06:05 PM, 14th May                   mayar                   Yes           06:05 PM, 14th May                   mayar                   From 7:30am till 5:30pm           06:06 PM, 14th May                   mayar                   Is there anything else i can help you with?           06:06 PM, 14th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:07 PM, 14th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2579503