Subject: Ticket Assigned - Conversation with nouran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 13:35:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nouran nouran                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nouran Bot:  Hi Nouran ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  966472300 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:28 PM, 14th May                     nouran                    Hi           05:29 PM, 14th May                   mayar                   Hi Nouran,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:29 PM, 14th May                     nouran                    Good afternoon Mayar           05:29 PM, 14th May                     nouran                    I would need to check when i should expect my order plz           05:29 PM, 14th May                     nouran                             05:30 PM, 14th May                   mayar                   Could you please allow me 2 minutes to check your order details?           05:30 PM, 14th May                   mayar                   It takes 2-3 working days           05:31 PM, 14th May                   mayar                   Our team will contact you on this number +971568922577           05:31 PM, 14th May                   mayar                   Is there anything else i can help you with?            05:32 PM, 14th May                     nouran                    ?           05:32 PM, 14th May                   mayar                   Is there anything else i can help you with?           05:33 PM, 14th May                   mayar                   كان من دواعي سروري مساعدتكم.            05:35 PM, 14th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2579428