Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 May 2021 15:10:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Customer:  Thankyou Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8259881554 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:55 PM, 12th May                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:55 PM, 12th May                     hello                    I didn't receive my parcel yet           06:55 PM, 12th May                     hello                    In email the order is out for delivery           06:56 PM, 12th May                     hello                    Since 9:45 am today           06:56 PM, 12th May                     hello                    Tracking no is 1000794986           06:58 PM, 12th May                     hello                    Order no 8259881554           06:58 PM, 12th May                   mayar                   The order is out for delivery our team will contact you on this number +96598826180           07:05 PM, 12th May                   mayar                   Is there anything else i can help you with?            07:05 PM, 12th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:09 PM, 12th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2574906