Subject: Ticket Assigned - Conversation with hi m adil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 13:54:33 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi m adil hi m adil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi m adil Bot:  Hi Hi M Adil ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096567752135            05:22 PM, 10th May                   mayar                   Hi M Adil ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:23 PM, 10th May                     hi m adil                    Hi Mayar, I would like to ask something if I can exchange one my order           05:24 PM, 10th May                     hi m adil                    I need to exchange my shoes it’s ordered online gifted to me from my friend, I don’t have any invoice to get exchange, I need a small size of the shoes           05:25 PM, 10th May                     hi m adil                    Is it possible to get ?           05:26 PM, 10th May                   mayar                   Kindly send your order number           05:27 PM, 10th May                     hi m adil                    I don’t have order number           05:28 PM, 10th May                     hi m adil                    Sorry I couldn’t get order number but I had ordered more items like shoes, one jeans, lee cooper shirt, splash tshirt,           05:32 PM, 10th May                   mayar                   Could you please allow me 2 minutes to check your order details?           05:35 PM, 10th May                   mayar                   Kindly send me your email           05:39 PM, 10th May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:41 PM, 10th May                   mayar                   Hi M Adil, I have not received a response from you still, please confirm if we are still connected?           05:44 PM, 10th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:54 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2561612