Subject: Ticket Assigned - Conversation with muhammad javed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 12:57:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad javed muhammad javed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad javed Bot:  Hi Muhammad Javed ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504096964            04:35 PM, 10th May                   mayar                   Hi Muhammad,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:36 PM, 10th May                     muhammad javed                    Hi           04:36 PM, 10th May                     muhammad javed                    I bought a pent           04:36 PM, 10th May                     muhammad javed                    Color bleeding           04:36 PM, 10th May                     muhammad javed                    Just came after exchange           04:37 PM, 10th May                     muhammad javed                    Same thing happens again           04:37 PM, 10th May                     muhammad javed                    Will you reply           04:38 PM, 10th May                   mayar                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           04:44 PM, 10th May                     muhammad javed                    I bouht a pent from           04:45 PM, 10th May                     muhammad javed                    Mirdif city center           04:45 PM, 10th May                     muhammad javed                    It has bleeding color with simple wash           04:45 PM, 10th May                     muhammad javed                    As per store I only have the option to exchange with same           04:46 PM, 10th May                     muhammad javed                    Faulty product           04:46 PM, 10th May                     muhammad javed                    And it's like a trap           04:46 PM, 10th May                   mayar                   Did you buy it on line or from the store?           04:50 PM, 10th May                     muhammad javed                    Mirdif city center is a store           04:51 PM, 10th May                     muhammad javed                    Aren't you read message           04:51 PM, 10th May                   mayar                   Kindly go to store to allow them help you           04:54 PM, 10th May                     muhammad javed                    Useless           04:54 PM, 10th May                   mayar                   For sorry we can not help you in that           04:54 PM, 10th May                   mayar                   Is there anything else i can help you with?            04:54 PM, 10th May                     muhammad javed                    Disappointed           04:54 PM, 10th May                     muhammad javed                    Be reasonable           04:55 PM, 10th May                   mayar                   For sorry we can not help you in that           04:56 PM, 10th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:56 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2561237