Subject: Ticket Assigned - Conversation with pratheesh nair
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 12:43:53 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with pratheesh nair pratheesh nair                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  pratheesh nair Bot:  Hi Pratheesh Nair ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9660005863 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582797247            04:20 PM, 10th May                     pratheesh nair                    ok           04:20 PM, 10th May                     pratheesh nair                    hello           04:23 PM, 10th May                   mayar                   Hi Pratheesh,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:27 PM, 10th May                     pratheesh nair                    i want to change the shipping address of of my order no 9660005863           04:27 PM, 10th May                   mayar                   The new address is in the same area ?           04:29 PM, 10th May                     pratheesh nair                    its in sharjah           04:30 PM, 10th May                     pratheesh nair                    actually i typed the address but at the final checkout time your website picked my default address           04:31 PM, 10th May                   mayar                   For sorry it can not be changed           04:33 PM, 10th May                     pratheesh nair                    Actually its your website issue           04:33 PM, 10th May                     pratheesh nair                    eventhough i typed the new adress its detecting default adress           04:34 PM, 10th May                   mayar                   Kindly place a new order           04:37 PM, 10th May                   mayar                   Is there anything else i can help you with?            04:37 PM, 10th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:43 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2561156