Subject: Ticket Assigned - Conversation with sayooj narayanan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 11:44:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sayooj narayanan sayooj narayanan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sayooj narayanan Bot:  Hi Sayooj Narayanan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9657483173 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0589277485            03:36 PM, 10th May                   mayar                   Hi Sayooj  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:36 PM, 10th May                     sayooj narayanan                    hello           03:36 PM, 10th May                     sayooj narayanan                    what is my return status           03:36 PM, 10th May                     sayooj narayanan                    no updates regarding my return status           03:37 PM, 10th May                     sayooj narayanan                    9657483173 this was my order number and three items i already returned there is no updates or refund regarding           03:37 PM, 10th May                     sayooj narayanan                    is somebody there??????           03:38 PM, 10th May                     sayooj narayanan                    hello?????????????????????           03:39 PM, 10th May                     sayooj narayanan                    /startOver           03:40 PM, 10th May                   mayar                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.  We thank you for your understanding and cooperation           03:41 PM, 10th May                   mayar                   Is there anything else i can help you with?            03:42 PM, 10th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:44 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2560751