Subject: Ticket Assigned - Conversation with khalid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 11:15:31 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khalid khalid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  khalid Bot:  Hi Khalid ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0531177531            03:00 PM, 10th May                   mayar                   Hi Khalid ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:01 PM, 10th May                     khalid                    hi i wanted to know can i transfer my wallet money to my card?           03:02 PM, 10th May                   mayar                   For sorry no it can not be transferred           03:06 PM, 10th May                   mayar                   Is there anything else i can help you with?            03:06 PM, 10th May                     khalid                    /startOver           03:07 PM, 10th May                   mayar                   Is there anything else i can help you with?           03:12 PM, 10th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:15 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2560543