Subject: Ticket Assigned - Conversation with shammaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 10:55:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shammaz shammaz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shammaz Bot:  Hi Shammaz ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9659922883 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566588105            02:37 PM, 10th May                     shammaz                    K           02:37 PM, 10th May                   mayar                   Hi Shammaz ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:42 PM, 10th May                     shammaz                    I have booked a leecooper shoes yeaterday through online           02:42 PM, 10th May                     shammaz                    Order number is 9659922883           02:43 PM, 10th May                     shammaz                    Pickup mentioned is Al Wahda Abudhabi           02:43 PM, 10th May                     shammaz                    So if i go there, will i get that frome there?           02:44 PM, 10th May                   mayar                   It takes 2-3 days to bbe delivered our team will contact you once it is ready           02:46 PM, 10th May                   mayar                   Is there anything else i can help you with?            02:46 PM, 10th May                     shammaz                    Any option to get it today           02:47 PM, 10th May                     shammaz                    If i go there           02:47 PM, 10th May                   mayar                   For sorry it is not ready yet           02:50 PM, 10th May                   mayar                   Is there anything else i can help you with?            02:50 PM, 10th May                     shammaz                    ?           02:52 PM, 10th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:55 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2560414