Subject: Ticket Assigned - Conversation with hey this christopher mutebi i cannot proceed with my payment i already registered but if i proce
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 10:10:42 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hey   this christopher mutebi  i cannot proceed with my payment i already registered but if i proce hey   this christopher mutebi  i cannot proceed with my payment i already registered but if i proce                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hey   this christopher mutebi  i cannot proceed with my payment i already registered but if i proceed with the payment it tells me to register again with every just because i read about some product with you guys Bot:  Hi Hey   This Christopher Mutebi  I Cannot Proceed With My Payment I Already Registered But If I Proce ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9659941592 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  9659941592            01:54 PM, 10th May                   mayar                   Hi Christopher,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:54 PM, 10th May                     hey   this christopher mutebi  i cannot proceed with my payment i already registered but if i proce                    Hey ...I need to know what is happening because I received a message that my  order denot confirmed           01:56 PM, 10th May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:57 PM, 10th May                   mayar                   Hi Christopher, I have not received a response from you still, please confirm if we are still connected?           01:59 PM, 10th May                     hey   this christopher mutebi  i cannot proceed with my payment i already registered but if i proce                             01:59 PM, 10th May                     hey   this christopher mutebi  i cannot proceed with my payment i already registered but if i proce                    And i have paid i dot know what is happening ...           02:00 PM, 10th May                     hey   this christopher mutebi  i cannot proceed with my payment i already registered but if i proce                    Hello           02:01 PM, 10th May                     hey   this christopher mutebi  i cannot proceed with my payment i already registered but if i proce                    /startOver           02:02 PM, 10th May                     hey   this christopher mutebi  i cannot proceed with my payment i already registered but if i proce                    /startOver           02:02 PM, 10th May                   mayar                   We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.  Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           02:05 PM, 10th May                   mayar                   Is there anything else i can help you with?            02:08 PM, 10th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:10 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2560120