Subject: Ticket Assigned - Conversation with waseem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 13:40:41 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with waseem waseem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  waseem Bot:  Hi Waseem ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9655219904 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509862152            05:26 PM, 09th May                   mayar                   Hi Waseem,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:27 PM, 09th May                     waseem                    Hi           05:29 PM, 09th May                     waseem                    Can u check if I collect this order from the shop           05:29 PM, 09th May                     waseem                    One behalf of my wife           05:30 PM, 09th May                     waseem                    9655219904           05:30 PM, 09th May                   mayar                   Yes you can collect it but be sure to have his ID or passport while collecting it           05:35 PM, 09th May                   mayar                   Is there anything else i can help you with?            05:35 PM, 09th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:40 PM, 09th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2553415