Subject: Ticket Assigned - Conversation with sruthy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 13:04:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sruthy sruthy                    Bot:  Hi again! Bot:  Please enter your name Customer:  sruthy Bot:  Hi Sruthy ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9659502891 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:48 PM, 09th May                     sruthy                    Ok           04:48 PM, 09th May                   mayar                   Hi Sruthy,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:51 PM, 09th May                     sruthy                    Hi           04:51 PM, 09th May                     sruthy                    I actually ordered yesterday.  Few items           04:51 PM, 09th May                     sruthy                    And got to know that I'll be recieving it before 14 the may           04:52 PM, 09th May                     sruthy                    Last time when my package came in delivery agent didn't even bother to contact me before he showed up           04:52 PM, 09th May                     sruthy                    Pls pass this message to the delivery agent to please contact me before he shows up to my room           04:53 PM, 09th May                     sruthy                    R u there Mayar ?;           04:55 PM, 09th May                     sruthy                    Halloo ??           04:59 PM, 09th May                   mayar                   It takes 2-3 days to be delivered           04:59 PM, 09th May                   mayar                   our team will contact you once the order is ready           04:59 PM, 09th May                   mayar                   Is there anything else i can help you with?            04:59 PM, 09th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:04 PM, 09th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2553134