Subject: Ticket Assigned - Conversation with mohamed shajahan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 10:35:48 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed shajahan mohamed shajahan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed shajahan Bot:  Hi Mohamed Shajahan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9659163025 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508521530            02:05 
 PM, 09th May                     mohamed shajahan                    Okay           02:05 PM, 09th May                     mohamed shajahan                    9680068277           02:09 PM, 09th May                   mayar                   Hi Mohamed ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:09 PM, 09th May                     mohamed shajahan                    Hi mayar           02:10 PM, 09th May                     mohamed shajahan                    Please check my orders           02:10 PM, 09th May                     mohamed shajahan                    Hello           02:11 PM, 09th May                   mayar                   Could you please allow me 2 minutes to check your order details?           02:12 PM, 09th May                     mohamed shajahan                    I need to change my  number 0508521530  and address also al Saad technology Sharjah rolla           02:13 PM, 09th May                   ma
 yar                   Do you mean this one 9680068277 ?           02:14 PM, 09th May                     mohamed shajahan                    3 orders  have           02:14 PM, 09th May                     mohamed shajahan                    Change all my orders           02:17 PM, 09th May                   mayar                   The  new address in the same area           02:18 PM, 09th May                   mayar                   ?           02:18 PM, 09th May                     mohamed shajahan                    But number wrong thatswye I ask you to chenge both           02:19 PM, 09th May                     mohamed shajahan                    3 orders to chenge this number and address please           02:21 PM, 09th May                   mayar                   The new address should be in the same city           02:25 PM, 09th May                   mayar                   is it in the same area           02:25 PM, 09th May                   mayar                   ?      
      02:25 PM, 09th May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:29 PM, 09th May                   mayar                   Hi Mohamed , I have not received a response from you still, please confirm if we are still connected?           02:31 PM, 09th May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:35 PM, 09th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2551862