Subject: Ticket Assigned - Conversation with hayfa abboush
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 16:31:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hayfa abboush hayfa abboush                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hayfa abboush Bot:  Hi Hayfa Abboush ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0507795327            08:15 PM, 08th May                   mayar                   Hi Hayfa ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:15 PM, 08th May                     hayfa abboush                    i ordered as a guest and i dont have the "order history" icon on my account page...i need to return an item but i cant!           08:16 PM, 08th May                     hayfa abboush                    i didn't receive a return slip either           08:17 PM, 08th May                     hayfa abboush                    how will i be able to return the item?           08:17 PM, 08th May                     hayfa abboush                    ??           08:19 PM, 08th May                   mayar                   Kindly send your order number           08:24 PM, 08th May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           08:25 PM, 08th May                   mayar                   Hi Hayfa, I have not received a response from you still, please confirm if we are still connected?           08:28 PM, 08th May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:31 PM, 08th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2546027