Subject: Ticket Assigned - Conversation with archana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 15:58:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with archana archana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  archana Bot:  Hi Archana ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97470326232            07:49 PM, 08th May                     archana                    Ok           07:49 PM, 08th May                   mayar                   Hi Archana,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:49 PM, 08th May                     archana                    Thanks           07:49 PM, 08th May                     archana                    I have raised a return request 2 days back but no one have come to pick up the product until now           07:51 PM, 08th May                     archana                    I have already spoke to the customer care person but still nobody had contacted for pick up the item           07:53 PM, 08th May                   mayar                   It takes 3-5 days to pick the item up           07:56 PM, 08th May                   mayar                   Our team will contact you in 3-5 days           07:56 PM, 08th May                   mayar                   Is there anything else i can help you with?            07:56 PM, 08th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:58 PM, 08th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2545838