Subject: Ticket Assigned - Conversation with mohammed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 15:55:42 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed mohammed                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohammed Bot:  Hi Mohammed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6305481213 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:47 PM, 08th May                   mayar                   Hi Mohammed,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:47 PM, 08th May                     mohammed                    Assalam o alikum           07:48 PM, 08th May                     mohammed                    I want some information about my order order number is 6305481213 when I receive my order was ready to collection           07:48 PM, 08th May                     mohammed                    Are u still with me           07:51 PM, 08th May                   mayar                   We see that you have placed your order onMay 5, 2021 . We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           07:53 PM, 08th May                   mayar                   Is there anything else i can help you with?            07:53 PM, 08th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:55 PM, 08th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2545821