Subject: Ticket Assigned - Conversation with hira akhter
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 14:02:34 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hira akhter hira akhter                    Customer:  ? Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hira Akhter ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:50 PM, 08th May                     hira akhter                    ok           05:50 PM, 08th May                   mayar                   Hi Hira ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:52 PM, 08th May                     hira akhter                    hello           05:54 PM, 08th May                   mayar                   How may i help           05:57 PM, 08th May                   mayar                   ?           05:57 PM, 08th May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:57 PM, 08th May                   mayar                   Hi Hira, I have not received a response from you still, please confirm if we are still connected?           05:59 PM, 08th May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:01 PM, 08th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2545175