Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 11:13:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8258846615 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0965-60074789            02:59 PM, 08th May                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:59 PM, 08th May                     hi                    For my order one of the item is cancelled, may i know what is the reason           03:00 PM, 08th May                     hi                    Bcoz that item is still available in online and it is showing in stock           03:02 PM, 08th May                     hi                    Hi is thete anyone in the chat??           03:08 PM, 08th May                   mayar                   We have checked and this product 161541004 - - Pantone Abstract Print Lunch Bag with Zip Closure  is out of stock.  We always do quality check on our product to check if the product is in perfect condition to provide it to customer. This particular product is not in salable condition and that is why it shows out of stock while checking out. ​ Please accept our apology as ​you were not able to purchase this item ​even when you received a notification that this item is in stock. ​ We have forwarded this issue to our team and we will resolve this issue. ​           03:08 PM, 08th May                   mayar                   Is there anything else i can help you with?            03:08 PM, 08th May                     hi                    Ok Tku           03:09 PM, 08th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:13 PM, 08th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2543930